At Epyr, every stakeholder, employee, client, supplier, partner, local community, or anyone concerned with our activities, can share their concerns or submit a complaint. We are committed to handling each complaint seriously, confidentially, and within a reasonable timeframe.

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How to submit a complaint?

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By email at: impact@epyr.co

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View our complaint filing procedure here

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You will receive an acknowledgment within 5 business days, and a detailed response within 30 days. All complaints are recorded and monitored internally.

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Read our lobbying policy, climate action plan and JEDI commitment here.